**We are located in the Central Standard time zone, so check your time zone compared to ours when calling!**
How to Order: You can call us any time during the business hours listed on the right. You can also email us at Srxspec@Gwtc.net. If you call and someone does not answer, please leave a message with your name, phone number, and the information you are looking for and we will gladly return your call within the next day in most cases. If you call and the phone rings continuously and the answering machine does not pick up, we are on another line and can't switch over to catch the call, so please try to call back!
Technical Assistance/Customer Service: You can call us any time during the business hours listed on the right You can also email us at Srxspec@Gwtc.net if you have any questions! If you call and someone does not answer, please leave a message with your name, phone number, and the information you are looking for and we will gladly return your call within the next day in most cases.
Shipping Policy: Ulmer Racing recommends that you do not rush the installation of any of our products. We understand that snowmobile season is limited and that time is of the essence. You should always allow plenty of time for installation and product delivery. We will not overnight or rush-ship any item without additional charges. Most orders are shipped the same day or the next day for all in-stock items. Most items are in stock. All orders are shipped via USPS Priority Mail unless you specify otherwise. Shipping cutoff for orders is 3:30 p.m. No order may be shipped after that time and will typically be shipped the following business day. All shipping and handling charges are non-refundable. No exceptions. Any orders that include a mix of in-stock and back-ordered items will not be shipped until all items are in stock unless asked to do otherwise. We ship worldwide. Please contact us if you want a worldwide shipping quote. A restocking fee of 20% or $20 (whichever is larger) in addition to the shipping and handling charges will be applied to any package(s) returned.
Methods of Payment: We accept all major credit cards (Visa, MasterCard, and Discover), money orders, and PayPal. We do no accept cash. If you are wanting to pay with PayPal, please obtain a total quote with shipping before paying. Also please fill in all parts ordered when using PayPal.
Pricing Information: All pricing seen on www.ulmerracing.com can and is subject to change without notice. Pricing information on www.ulmerracing.com is not always up-to-date pricing and is subject to change without notice. Please call or email to verify component pricing if you have any questions or concerns.